FAQ

 

Questions? We Got You!

We’re here to help. If you don’t see the answer you’re looking for below,
Just drop us an email.
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How does Outfox work?

Outfox offers pre-made videos using premium footage, music and attention-grabbing copy to drive sales and attract customers.

  1. Just pick your video from the video marketplace.
  2. Personalize it by uploading your logo, contact info and offer message.
  3. Post your video. Upon check-out, you’ll receive a link to download an mp4 video. Our videos are formatted so they’ll look great on your website, Facebook, Instagram, YouTube and more.

 

Where can I post videos I download?

You can post, publish, upload and share your video on Facebook, Instagram, YouTube, Twitter, websites, blogs and anywhere else on the web as much as you want.

 

How long can I use the video?

The videos you download are yours forever.

 

Can I sell videos I make?

Yes, with a custom solution created by our "Corporate & Enterprise Team" you can re-sell or re-assign your videos to a different owner.

Please note that when you do this, your own rights (including the lifetime license) to use the video ad expires and is passed along to the recipient.

 

Is this a secure site for purchases?

Absolutely! We work with Stripe which guarantees your safety and security. All site communication and data transfer are secured and encrypted.

 

What file type is the video I download?

You’ll receive an mp4 format 1080p in 16:9 aspect ratio. We also ensure that all copy falls within 1:1 “title safe”. That means if your post ends up in a square format (like Facebook) your message won’t get cut off.

 

Do you save credit card details?

No. Absolutely not. Your credit card details are not stored on our servers. The information goes directly from your computer to our payment service provider.

 

 

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